Quality Policy

ISO 9001:2015 – Section 5.2

ISO 9001:2015 requires organizations to establish a quality policy that provides a framework for quality objectives, reflects strategic direction, and demonstrates commitment to customer requirements and continual improvement.

Scope of Work

Our services for Clause 5.2 focus on creating, reviewing, and integrating a robust quality policy:

1. Policy Review and Drafting

  • Review existing quality policy for alignment with ISO 9001:2015 requirements.

    Draft a new or revised policy reflecting organizational strategy and customer focus.

2. Leadership Approval and Adoption

  • Facilitate top management review and formal approval of the quality policy.

    Document approval and adoption procedures.

3. Policy Integration into QMS

  • Map policy requirements to relevant QMS processes and objectives.

    Recommend practical methods for communicating policy to all personnel.

4. Monitoring and Continual Improvement

  • Develop mechanisms to track effectiveness of policy implementation.

    Provide guidance for periodic policy review and updates.

Deliverables

  • Drafted or revised quality policy aligned with ISO 9001:2015.

    Leadership approval and adoption documentation.

    Policy-to-QMS process mapping report.

    Recommendations for ongoing monitoring and improvement.

Pricing & Timeline

  • • Fee: $3,150.00/month per facility (6-month engagement)

    • Estimated Duration: 180 business days

    Completion timeline may vary based on client responsiveness and documentation turnaround.

Sample Milestone Plan

Phase Key Activities Core Deliverables
Month 1 – Planning Kick-off, scope definition, project charter ✓ Implementation Plan
✓ Scope Statement & Team Roles
Months 1–2 – Design FSMS drafting, PRP setup, document control systems ✓ SOPs, PRPs
✓ Controlled Document Framework
Months 2–3 – Execution Competency training, system rollout, records logging ✓ Training Logs
✓ First Cycle Recordkeeping Evidence
Months 3–6 – Validation Internal audits, reviews, performance monitoring ✓ Internal Audit Reports
✓ CAPA Logs
✓ Management Review
Month 6 – Readiness Final system check, CB coordination, mock audit ✓ Pre-Audit Summary
✓ Final CAPA Log
✓ Audit-Day Prep

Certification Audit Support

  • On-site or remote audit-day presence

    Real-time response to auditor inquiries

    Post-audit support and non-conformance response drafting

Deliverables:

  • Audit Representation

    NC Response Support

    Audit Day Documentation

Project Closure

  • Final FSMS documentation handover

    Executive summary outlining system status and sustainability plan

    Option to transition into maintenance & continuous improvement support

Deliverables:

  • Final Document Handover

    Close-Out Report

    Maintenance Plan Proposal

Service Packages & Pricing

Package Coverage Fee
Starter Policy review and checklist recommendations Starts at $12/hour
Standard Draft/update policy, map to QMS processes, communication guidance Starts at $12/hour
Premium Full policy development, leadership approval facilitation, integration, monitoring plan Custom Quote

Optional Add-On Services

Service Coverage Fee
Policy Approval Workshop Session with leadership to review and approve quality policy Starts at $12/hour
Quality Policy Template Ready-to-use ISO 9001:2015 policy template Starts at $12 per document

Your Compliance Journey Starts Here

  • Book a Free Quality Policy Alignment Session
"A clear, approved, and integrated quality policy lays the foundation for QMS success."

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